Presenter: Deborah L. Crawford, gettechnical inc
Date: Wednesday, July 18, 2012
Time: 2:00 - 3:30 pm Central
This webinar is one of the most important you will attend in your deposit career!
Your member passed away yesterday and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death. However, ACH items cannot be paid once we know the member is deceased.
When your deposit member dies, many issues and questions arise. Who can have information on the account? Who owns the account? Who has access to the account? What happens with powers-of-attorney and authorized signers on an account? Can the spouse of the sole proprietor continue to access the account? What about that last tax refund check? Is the account still insured? Can a check be written to a funeral home? What about the checks coming in to pay funeral expenses? Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship, and other complex issues that can occur when a member dies. Join us for 10 lessons you should know before handling a deceased member’s accounts.
What You Will Learn
Who Should Sign Up?
This informative session is designed for member service representatives, branch administration, branch managers, tellers, training and development staff, compliance personnel, and anyone who handles member accounts.
About the Presenter:
Deborah Crawford is the President of gettechnical inc., a Baton Rouge-based firm, specializing in the education of financial institutions across the nation. Her 27+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.
Debbie specializes in the education of financial institution employees and officers in the area of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.