-Jack Welch, Legendary CEO of General Electric

Business research consistently shows a link between employee satisfaction and factors such as absenteeism, turnover, and quality of service. A professionally conducted employee survey from Credit Union Resources, Inc. provides accurate and cost-effective employee feedback that will benefit all of your employees, from tellers to CEO. It can also impact your bottom line in surprisingly powerful ways.

Methodology. We usually conduct our surveys online, although we can conduct paper surveys, as well. Responses may be cross tabulated by variables such as department, tenure, and branch location. While survey questions can address any facet of the work environment, we typically cover:

Overall Satisfaction - Working Relationships - Morale - Teamwork - Training Communications - Compensation and Benefits - Recognition and Rewards - Awareness of Services - Productivity - Innovation - Ethics - Quality of Service

Costs. The cost of the employee survey is $3,200. Focus groups and/or personal interviews are an additional cost. An in-person presentation of the survey results is $250, plus travel expenses.

For more information, contact:
Doug Foister
Director of Research
(469) 385-6477
(800) 442-5762, Ext. 6477
dfoister@tcul.coop