Do your front line professionals....
Tellers, Member Service Representatives, Head Tellers, Branch Managers, Call Center Personnel.
This 1-day "Highlights" for Front Line Professionals will equip your employees with up-to-date knowledge and skills to be valuable resources for your credit union. Mary's style is to get everyone engaged in their own learning - not sitting back and just listening!
Dallas - September 15 Texas Credit Union League - 10th Floor Boardroom 4455 LBJ Freeway Dallas, TX 75244 (469) 385-6630 (If reached maximum room capacity of 30, new location TBD)
Attendees are responsible for making their own sleep room reservations. TCUL has a negotiated room rate with Sheraton Dallas North Hotel for $108 per night. To register for your hotel room online, click here or call (972) 661-3600. TCUL also has a negotiated room rate with DoubleTree Hotel Dallas near the Galleria for $110 per night. To register for your hotel room online, click here or call (972) 419-7607. Be sure to indicate to the hotels that you are with the TCUL group to get the special sleeping room rate. Rooms are available on first-come, first-serve basis.
Mary White, WTC Performance Group Mary White, the original designer and facilitator of this training since it’s inception in 1993, combines her in-depth knowledge of the financial industry and enthusiasm for teaching to make this a “must attend” training. Mary has worked for many years with credit unions, credit union leagues, call centers, banks, hospitals & manufacturing companies. She passionately believes in the importance of credit unions investing in the ‘human capital’.
Fee Per Person $299 per person/per day
Walk-ins accommodated on a space available basis. Your investment includes instruction, extensive handouts, continental breakfast, lunch, and two refreshment breaks.
Registrant Cancellation Policy Substitutions are always welcome. Registration fee refunds (less a $50 processing fee per person) are granted for cancellations received in writing two weeks prior to the seminar.
Grant Assistance Visit the TCUF website (www.tcuf.coop) or call (800) 953-TCUF (8283) for Texas Credit Union Foundation (TCUF) educational assistance. Grant requests must be received by the quarterly application deadline.
If you have physical, medical, or dietary needs requiring special attention, please contact Training Events at (800) 442-5762, Ext. 6630 or (469) 385-6630 for proper arrangements to be made.
Call (800) 442-5762, ext. 6630 or (469) 385-6630, or email clau@tcul.coop.
Business casual dress is appropriate.