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Schedule at a Glance
Universal Sessions, Stellar Line Up!
Wednesday, October 6
8:00 am - 9:00 am
Registration & Continental Breakfast
9:00 am - 7:00 pm
Idea Share
9:00 am - 10:15 am
Welcome & Opening General Session
Tough Tactics for Tough Times: Winning More Business in Today's Soft Economy
Tim Wackel, The Wackel Group
10:15 am - 10:30 am
Refreshment Break
Sponsored by:
10:30 am - Noon
Stratosphere 1 - Concurrent Sessions
1. Putting Some ZING in Your Business Deposit Program - Packaging Deposit & Services & Maximizing Marketing Opportunities
Larry Middleman & Mike Smith, Credit Union Business Group
2. E-Money
Robbie Wright, CU Innovators
3. Marketing and Regulatory Compliance in 2010: The Challenge of a Lifetime!
Mike Blalack & Charlie Williams, Blalack & Williams, P.C.
4. Activating Your Media Mojo
Terry Young, Southwest Corporate FCU
Noon - 1:00 pm
Networking Lunch
1:00 pm - 2:15 pm
Stratosphere
2 - Concurrent Sessions
5. Putting some ZING in Your Business Lending Program: Getting Beyond the Loan as a Transaction to Create a Relationship
Larry Middleman & Mike Smith, Credit Union Business Group
6. Using Tech to Attract Younger Members
Robbie Wright, CU Innovators
7. Trading Spaces Marketing: The Look of a $25,000 Campaign for $1,000
J. Mark Arnold, Neighborhood CU
8. It's More Than a Credit Union - It's a Movement! How Getting Political Can Increase Loyalty, Strengthen Brand, and Save Credit Unions
Winter Prosapio, Texas Credit Union League
2:30 pm - 4:30 pm
Sky's the Limit Competition
4:30 pm - 6:30 pm
"Thank You" Reception & Vendor Fair
Sponsored by:
Thursday, October 7
8:30 am - 9:00 am
Continental Breakfast
Sponsored by:
9:00 am - 5:00 pm
Idea Share
9:00 am - 10:00 am
General Session
Be the Change
Matt Davis & Brent Dixon, Filene Research Institute
Sponsored by:
10:00 am - 10:15 am
Refreshment Break
10:15 am - 11:45 am
Stratosphere
3 - Concurrent Sessions
9. Business Development - Share & Tear
Facilitator J. Mark Arnold, Neighborhod CU
Panelists: Julie Ferguson, JRF Consulting, LLC - Stephen Perry, CUNA Mutual Group
10. Social Commerce: Leverage Your Customers to Drive Online Sales
Kent White, Bazaarvoice
11. Filene Research Update: From Status Quo to Status Whoa
Matt Davis & Brent Dixon, Filene Research Institute
12. Right Copy. Write Now!
Terry Young, Southwest Corporate FCU & Elisa Jackson Rode, Kearley & Company
11:45 am - 1:00 pm
Who Will Get Bragging Rights? Awards Luncheon: Marketing/Business Development Professional of the Year
1:15 pm - 2:45 pm
Stratosphere
4 - Concurrent Sessions
13. Overcoming the Fear of User-Generated Content for Highly-Regulated Industries
Kent White, Bazaarvoice
14. Bottle the Buzz: Word of Mouth Marketing
Jeff Stevens, Creative Brand Communications
15. Ready to Boost Your Business? It Ain't About Size! Email Strategy, Tips & Trends
Greg Cangialosi, Blue Sky Factory
16. Prospecting NEW SEGs and Leveraging Existing Relationships
Julie Ferguson, JRF Consulting, LLC
2:45 pm - 3:00 pm
Refreshment Break
Sponsored by:
3:00 pm - 3:30 pm
TCUL Marketing & Business Development Council Annual Meeting
3:45 pm - 5:00 pm
Lone Star Awards
Friday, October 8
8:30 am - 9:00 am
Continental Breakfast
Sponsored by:
9:00 am - 10:30 am
Stratosphere
5 - Concurrent Sessions
17. Look Outside to Grow Inside
James Robert Lay, PTP New Media
18. The Psychographic Approach to Marketing
Denise Wymore, Credit Union Association of New Mexico
19. Close Encounters of the Best Kind: Maximizing Moments
Julie Ferguson, JRF Consulting, LLC
20. Engage Tellers in a Winning Member Relationship Management (MRM) Strategy - Taking a Page from SSFCU
Michael Baker, Kiva Group, Inc. & Starlene Ashley, Security Service FCU
Sponsored by: CU Peer
10:30 am - 10:45 am
Refreshment Break
10:45 am - Noon
Closing General Session
Charting New Waters Daily
Greg Cangialosi, Blue Sky Factory
Sponsored by:
THANK YOU TO OUR 2010 SPONSORS!
THANK YOU TO OUR 2010 SPONSORS!
THANK YOU TO OUR 2010 SPONSORS!