Presenter: Lee Wetherington, AAP, ProfitStars Date: Wednesday, June 20, 2012 Time: 2:00 - 3:30 pm Central
Focus: Can credit unions cut costs and improve member service at the same time? Yes, they can. In fact, they must. Learn what you need to know now.
Lingering unemployment and economic uncertainty have solidified demand for simpler, better ways to manage finances and cash flow among consumers and businesses alike. At the same time, credit unions must re-evaluate their operating models in the face of increased regulatory costs, deposit insurance premiums, and fee income compression. Successful credit unions must improve their efficiency while also providing members with the tools and services they need. The question is: which technologies help credit unions do both? Online financial management (OFM) tools for consumers and businesses? Mobile remote deposit? Reloadable prepaid cards and expedited bill payments? And what about underperforming branches? 2012 is the perfect storm of opportunity for credit unions with the foresight and fortitude to act. Join us for an informative and insightful review of the strategies, tactics, and technologies that will help your credit union maximize efficiency, profitability, and member service.
What You Will Learn
Who Should Sign Up? This practical session is designed for credit union officers and staff responsible for leveraging technology to cut costs, generate revenue, and improve member service for both consumers and businesses.
About the Presenter: Lee is Director of Strategic Insight for ProfitStars, a division of Jack Henry & Associates, Inc.®, and provider of best-of-breed solutions that improve the performance of community financial institutions using any core system. Lee directs the development of actionable insight and strategy for the financial services industry. To this end, he develops programs, presentations, and articles designed to orient and educate financial institutions on the trends and implications of new technologies. He delivers keynotes nationwide and serves as the Technology Faculty Chair for several regional banking schools.
In addition, Lee has authored numerous articles for financial trade periodicals, including Independent Banker and ABA Bank Marketing. He received bachelor degrees in Economics and English from Duke University in 1990. In 1995, he earned the distinguished Accredited ACH Professional (AAP) certification from the National Automated Clearing House Association (NACHA).