Presenter: David A. Reed, JD, Reed and Jolly, PLLC Date: Tuesday, July 17, 2012 Time: 2:00 - 3:30 pm Central
Focus: Being a collection manager today is more than “dialing for dollars” and repossessing collateral. The collection department is at the cross roads of member service and back-office operations, and the manager must be aware of all the risks and potential rewards. The collection manager’s job is getting more difficult all the time. They must deal with staff, delinquent members, attorneys, and senior management. Collection encompasses more than the credit union’s delinquency ratio. You need to be prepared! Is your collection department ready to help both members and the credit union weather the storm?
The collections function is more important than ever before! Now is the time to learn from the current economic downturn and fine tune your processes. It is NOT the time to maintain the status quo. Join us to learn lessons from the speaker’s 20+ years of collections and bankruptcy experience, including innovative techniques to foster an effective collection program.
What You Will Learn
Who Should Sign Up? This informative session is designed for credit union personnel involved with collections, including collection managers, collectors, attorneys, compliance officers, member service representatives, and executives.
About the Presenter: Attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm of Reed and Jolly, PLLC. He provides guidance to credit unions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of credit union operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals including Collections Manual for Credit Unions and Bankruptcy Guide for Credit Unions.