Presenter: Elizabeth Fast, JD & CPA, Spencer Fane Britt & Browne LLP
Date: Wednesday, February 8, 2012
Time: 2:00 - 3:30 pm Central
The Electronic Fund Transfer Act and Regulation E provide many protections for consumers and impose many responsibilities and liabilities on financial institutions. Anyone who has read the regulatory language will agree that Reg E is complicated. Given the rapid changes in electronic transfers, financial institutions are confused as to when Reg E applies. This webinar will explain how to determine if Reg E applies and how to properly handle ATM and debit card claims under Reg E, including the investigation process, when provisional credit is mandated, determining the proper amount to reimburse the consumer, notices to the consumer, and the looming deadlines.
What You Will Learn
Who Should Sign Up?
This informative session will be useful to all deposit personnel, tellers, member service representatives, new accounts personnel, account officers, managers, and compliance personnel.
About the Presenter:
Elizabeth Fast, Esq. is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.