Dream Killers and Dream Makers
Jim Morris, The Rookie

Digital Culture & Strategy
Brent Dixon, Filene Institute
 

Increasing the Batting Average of Your Loan Department
Brett Christensen, CU Lending Advice
 

Out of the Dugout: Into the SMART ZONE
Dr. Susan Fletcher

Collection Foul Balls
Mike Blalack, Blalack & Williams
 

TDR & Modifications
Joe Harrington, RSM McGladrey, Inc.

Start Up - Start Over: Moving from an Agent Owned to a Credit Union Owned Card Portfolio
Lucinda Rocha, Vantiv

Benefits of Becoming a Major League Player with Lifestyle Lending
Kirk Harris, Lifestyle Lending Solutions

Scouting Your Farm Team - Knowing Which Members Will Make the Big Leagues
David Polet, CUNA Mutual Group

Multi-Dimensional Portfolio Analysis: Meeting Regulatory Requirements
Michael Cochrum, CUDL